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PostSubject: Read before reporting bugs   Read before reporting bugs Icon_m10Thu 05 Feb 2015, 13:23

When you report a bug on HTC (the chat) or HTF (the forum), to make it easier on the staff and to help fix the problem faster, please read below on what information can help do just that.

When reporting bug issues include details such as:
= When it happened, date and time.
= What you were doing at the time and just prior to the error.
= The actual text of the error message (if any), or screenshot of the error message.
= What browser you are using (IE, Firefox, Google Chrome, Opera, Safari, etc.)
= Operating system: Windows (what version) or Mac (what version) ect.
= Any addons you have added to your browser, if you have any.
= Any of information you think might be relevant.

- HTC Team.
Motherboard - Owner - ART Staff
Motherboard - Owner - ART Staff


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